Project manager at an association of public entities. Civil servant

Lisa

Personality

• Empathy.
• Organization.
• Team worker.
• Responsible.

Bio

Lisa joined the association of municipalities five years ago. In her previous job at a private company she nurtured a vast network of those who are her clients (municipalities) nowadays.

She is a business management professional with a stable life. She enjoys spending time with her family and biking with her husband on Saturdays.

Motivations

• Efficiency (90%).
• Contribute to the common good (40%).
• Organizational change/innovation (70%).
• High skilled team (80%).
• Promotion (80%).

Goals

• Create a good environment in her team.
• Deliver projects on time with the best quality.
• Hire a realiable vendor.
• Advance with small steps but qualitative ones.

Frustrations

• A lot of politics involved.
• New tools to learn.
• A lot of uncertainty and risks associated with Public Code.

Behavior

• Retrospectives (90%).
• Trainings for her team (60%).
• Freedom to her team (60%).
• Open Source (40%).
• Documentation (40%).

Influences

• MBA.
• Newsletter of German civil servants.
• Peers in other countries.
• Lean.

Apps

• Intranet of her organization.
• Microsoft Teams.
• DB Navigator (public transport in Germany).